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Bridging the gap between SMB’s and outsourcing

Outsourcing IT requirements to an offshore location has been a trend for companies for the last two decades and India is treated as the most preferable destination. Almost every company, from SMB’s to large corporations, outsources part or whole of their IT requirements to third party vendors. For an SMB, maintaining an in-house IT department requires manpower as well as sufficient funds for taking care of infrastructure. Thus, SMB IT outsourcing to offshore locations is more attractive because it prevents the excessive flow of funds. Outsourcing may also be costly but not as much as an in-house setup. For larger

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KPO in the Philippines

Knowledge Process Outsourcing in the Philippines Over the past decade, the Philippine outsourcing sector has significantly matured. It has evolved to involve high-value functions like accounting, creative design, software and applications development, and medical and legal services among others. These services are often referred to as “non-voice” or back office services. These are services outside call centers and customer and IT support services. This is what is also known as Knowledge Process Outsourcing (KPO). Overall, the Philippines remains a top offshoring destination due to low labor costs, highly-skilled workforce, excellent language proficiency, and relative economic stability among other factors. In

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